Terms of Service

Last updated: June 9, 2026

Acceptance of Terms

By accessing or using Qawaid (“the Service”), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.

Description of Service

Qawaid is a unified platform that brings together AI document intelligence (Lucid AI) and a business-rule evaluation engine (Smart Rules). It provides:

  • Automated document classification
  • Structured data extraction from documents
  • Field-level validation rules engine
  • Human review queue
  • A no-code rules engine and decision tables for consistent evaluations
  • Lucid AI REST API for document processing

Account Registration

To use the Service you must create an account through our identity provider and create or join an organization. You are responsible for maintaining the security of your account and for all activity that occurs under it. You agree to provide accurate and complete information during registration.

Acceptable Use

You agree not to:

  • Upload documents containing illegal content
  • Attempt to abuse, overload, or exploit the Service
  • Reverse-engineer, decompile, or disassemble any part of the Service
  • Use the Service to process documents on behalf of others without their consent
  • Share API keys or credentials with unauthorized parties

Data Ownership

You retain full ownership of the documents you upload and the data extracted from them. We do not claim any intellectual property rights over your content. By uploading documents, you grant us a limited license to process them for the purpose of providing the Service.

Service Availability

We strive for high availability but do not guarantee uninterrupted access. Free and self-service plans are not covered by an uptime SLA. Enterprise agreements may include separately negotiated service terms.

Subscription and Billing

The Service offers multiple pricing tiers (Free, Pay As You Go, Pro, Enterprise). Paid subscriptions are billed through the configured payment provider. Pro subscriptions renew according to the checkout terms presented at purchase. Pay As You Go charges are based on actual document usage. Subscription changes and cancellation are managed through the billing portal or by contacting us.

Limitation of Liability

AI-powered extraction is best-effort and is not guaranteed to be accurate. You are responsible for reviewing and validating extracted data before using it in business-critical workflows. To the maximum extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of the Service.

Termination

We reserve the right to suspend or terminate your account if you violate these Terms of Service, engage in fraudulent activity, or abuse the Service. Data handling after termination follows the retention practices described in our Privacy Policy.

Changes to Terms

We may update these Terms of Service from time to time. We will notify you of material changes by posting the updated terms on this page with a revised “Last updated” date. Continued use of the Service after changes constitutes acceptance of the revised terms.

Governing Law

These Terms are governed by and construed in accordance with applicable law. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the competent courts.

Contact Us

If you have questions about these Terms of Service, please contact us.